Privacy Policy

Last updated:

Introduction

Serenecandleux is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our tour services and visit serenecandleux.ddd.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us when you:

  • Contact us through our contact form
  • Book a tour or request a custom itinerary
  • Subscribe to our newsletter or updates
  • Communicate with us via email or phone

This information may include your name, email address, phone number, tour preferences, and any other details you choose to provide.

How We Use Your Information

We use the information we collect to:

  • Provide and deliver our tour services
  • Respond to your inquiries and requests
  • Customise your tour experience
  • Send you important information about your bookings
  • Improve our services and website
  • Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your data is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

Under UK data protection laws, you have the right to:

Access your personal information Request a copy of the personal data we hold about you
Request correction of inaccurate data Have any incorrect or incomplete information corrected
Request deletion of your personal information Ask us to delete your data under certain circumstances
Object to processing Object to certain types of processing of your data
Data portability Receive your data in a structured, commonly used format

To exercise these rights, please contact us using the information provided in the Contact section.

Cookies

We use cookies to enhance your browsing experience and analyse website traffic. For detailed information about our use of cookies, please see our Cookies Policy.

Third-Party Services

We may use third-party services to help us operate our business and administer tours. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Serenecandleux
Great Russell Street, London WC1B 3DG, United Kingdom
Phone: +44 20 7323 8000
Email: reply@serenecandleux.world

Privacy Notice

We use cookies to enhance your browsing experience and provide personalised content. By continuing to use serenecandleux.world, you consent to our use of cookies as described in our Cookies Policy.